We want you to be completely happy with your purchase. If you are not satisfied with any product, for any reason, you may return it for a refund of the purchase price, an in-house credit, or exchange for another product within a fair amount of time from the shipping date (usually 7 days). If your purchase was eligible for free shipping, the shipping cost will be deducted from your credit or refund.

• Refunds and exchange requests will only be accommodated within 7 days of purchasing the item provided that the original proof of purchase is retained and presented.
• Requested refunds and returns will need to be verified and confirmed before validation.
• A 15% handling fee will be charged on any refund requests
• Refunds or exchanges will only be valid provided the item is in a new condition along with the original packaging and no damage is detected upon inspection.
• Refunds are paid via eft only. No cash refunds will be issued.
• Should your still find any of the above unclear please request that our sales staff answer your queries. customerservices@caraudiowarehouse.co.za