POPIA Compliance Notice for M&P Car Audio Warehouse
1. Introduction
M&P Car Audio Warehouse (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
This notice explains how we collect, use, store, and protect your personal information when you use our website [www.caraudiowarehouse.co.za] or shop in-store.
By using our website or providing us with your personal information, you consent to the processing of your information as described in this notice.
2. Information We Collect
We collect the following personal information when you engage with us online or in-store:
- Full name and contact details (email address, phone number, physical or delivery address)
- Payment and billing information
- Delivery and order details
- Account login credentials (if applicable)
- Communication and marketing preferences
- Technical data (IP address, browser type, and device information)
3. Purpose of Collection
Your personal information is collected and processed for the following purposes:
- To process and fulfil your online or in-store orders
- To arrange delivery or collection of your purchases
- To provide order confirmations and customer support
- To send optional marketing material (only with your consent)
- To improve our products, website, and customer experience
- To comply with accounting, legal, and tax obligations
4. Data Security
We take reasonable technical and organisational measures to protect your personal information from:
- Unauthorised access or disclosure
- Loss, misuse, or destruction
Our website is protected by SSL encryption, and all online transactions are processed via secure, accredited payment gateways such as PayFast or Peach Payments to ensure your financial data remains protected.
5. Sharing of Information
We will only share your personal information when necessary with trusted service providers, including:
- Courier and delivery partners
- Payment processors
- IT support and hosting providers
- Regulatory authorities, when required by law
We do not sell, rent, or trade your personal information to any third parties.
6. Retention of Data
Your personal information will be retained only for as long as necessary to:
- Complete your purchase or service request
- Meet legal, tax, or accounting obligations
Once no longer required, your information will be securely deleted or anonymised.
7. Your Rights
Under POPIA, you have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your data
- Withdraw consent for marketing communications at any time
- Request deletion of your personal information (where legally permissible)
To exercise these rights, please contact our Information Officer below.
8. Information Officer
Name: Information Officer – M&P Car Audio Warehouse
Email: info@caraudiowarehouse.co.za
Phone: 021 946 1910
Address:
M&P Car Audio Warehouse
11 Willie van Schoor Avenue, Bellville, Cape Town 7530
9. Cookies
Our website uses cookies to improve your browsing and shopping experience.
You may choose to disable cookies in your browser, but some features of our site may not function correctly as a result.
10. Updates to This Policy
We may update this POPIA notice from time to time to reflect operational, legal, or regulatory changes. The latest version will always be available on our website, with the effective date clearly indicated.